Visa Client Forum 2025 (15 Oct) - Agenda

Start

End

Topic

Duration

Speaker

Designation

8:15

9:00

Welcoming

0:45

NA

 

9:00

9:05

Opening Remarks

0:05

Mr. Arturo Planell

Group Country Manager, Visa Southeast Asia

9:05

9:15

Visa Vietnam: 30 Years of Milestones & Memories

0:10

MC

 

9:15

9:35

Future of Commerce & Payments

0:20

Mr. T.R. Ramachandran

Head of Product and Solutions, Visa Asia Pacific

9:35

9:55

Preparing for the Agentic AI era​

0:20

 

Mr. Karim Akbil

Director, AI Practice Lead, Visa Consulting and Analytics, Asia Pacific

9:55

10:15

Securing the Payment Frontier Against Tomorrow’s Threats

0:20

Mr. Stefaan D'Hoore

Head of Risk, Visa Asia Pacific

10:15

10:45

Break

0:30

   

10:45

11:45

Visa Product Drop 2025: Global Innovation Meets Vietnam

1:00

Presenter/Moderator: 

- Ms. Poojyata Khattar, Head of Product and Solutions, Visa Southeast Asia

- Mr. Kelvin Utomo, Head of Product and Solutions, Visa Vietnam and Laos

Panelists: 

Mr. Nguyen Minh Tam, Deputy CEO, Sacombank

- Ms. Doan Hong Nhung, Head of Retail Banking - Board of Management, Vietcombank

- Mr. Nguyen Anh Tuan, Chief Retail Banking Officer, Techcombank

- Mr. Nguyen Tam Khoa, Deputy Head of Consumer Division Consumer Banking Division, ACB

- Ms. Le Lan Chi, CEO, Zalopay

11:45

12:00

Q&A

0:15

   

12:00

13:30

Luncheon

1:30

   

13:30

14:00

Unlocking Seamless Acceptance & AI-Powered Fraud

0:30

- Ms. Julie Hsiao

- Mr. Kunal Chatterjee

- Head of Value-Added Services, Visa Southeast Asia

- Head of Acceptance Sales, Value-Added Services, Visa Asia Pacific

14:00

14:20

From Access to Empowerment: The Evolution of the Citizen

0:20

- Ms. Bella Lai

- Mr. Thanh Hoang

- Senior Director, Visa Government Solutions, Visa Southeast Asia

- Director, Visa Government Solutions, Visa Vietnam and Laos

14:20

14:50

Break

0:30

   

14:50

15:20

Empowering SMBs to Scale and Thrive with Visa

0:30

- Mr. Abhishek Vats

- Mr. Nguyen Quang Huy

- Head of Seller Products and Solutions, Visa Asia Pacific

- Head of SME Division, VIB

15:20

16:00

Panel Discussion - Beyond Transactions: Delivering Value to SMEs at Every Touchpoint

0:40

Moderator:

Ms. Huong Vu, Director, Visa Commercial Solutions, Visa Vietnam and Laos

Panelists:

- Mr. Chayan Hazra, Head of Growth for Southeast Asia, Mintoak

- Ms. Coral Taylor, Account Executive – APAC, Stripe

- Mr. Nguyen Trung Dung, Chairman – CEO, Dh Foods JSC

- Mr. Gareth Parrington, Head of Visa Commercial and Money Movement Solutions, Visa Southeast Asia

16:00

16:20

Bold Moves, Borderless Payments: Visa’s Journey in Vietnam

0:20

Ms. Dang Tuyet Dung

Country Manager, Visa Vietnam & Laos

16:20

16:35

Q&A

0:15

   

16:35

16:40

Closing

0:05

MC

 

16:40

16:55

Group Photo

0:15

MC