FAQ
Please review the frequently asked questions and answers listed below.
What is the agenda for the Client Forum?
What is the agenda for the Client Forum?
Wednesday, 15 October, 2025: 8:30 am – 4:30 pm, JW Marriott – Ballroom.
The Visa Vietnam Client Forum will convene senior leaders from banking, fintech, and commerce, together with thought leaders driving change across the industry. Over a full‑day conference, participants can expect engaging discussions, cutting‑edge global innovations, and exciting opportunities for collaboration – all in a dynamic, high‑energy setting.
Full agenda to be posted in the “Agenda” section soon.
Can I choose which sessions / events I attend?
Can I choose which sessions / events I attend?
While guests can select the sessions they wish to attend, the Client Forum and Celebration Night (15 Oct) are essential parts of the program. From the Welcome Reception (14 Oct) to the Networking Golf (16 Oct), every moment has been carefully curated to create a seamless and memorable experience, and we’d love for you to enjoy the full journey.
What is Networking Golf (Visa Invitational)?
What is Networking Golf (Visa Invitational)?
All Visa Client Forum participants are welcome to take part in the Golf Event (Visa Invitational) and will be required to provide:
- VGA number for appropriate flight assignment.
- Shirt size: TaylorMade (sizes availables: S, M, L, O, XO, 2XO). For reference: a man who is 1.7m tall and weighs 72kg will fit comfortably in size L.
If you have not submitted your VGS number and shirt size during registration, please email Ms. Vân Phùng at phvan@visa.com by 30 Sep, 2025.
Does the complimentary attendance include travel and accommodation?
Does the complimentary attendance include travel and accommodation?
Your attendance at Visa Vietnam Client Forum 2025 is complimentary of Visa – excluding travel and accommodation. Kindly confirm your participation via this link by 30 September, 2025.
How's about accommodations that I can consider?
How's about accommodations that I can consider?
For convenience, we recommend staying at either:
1. JW Marriott – Event venue (accommodation bookings, priced from VND 7,200,000 to VND 12,900,000, via Ms. Phương Đoàn, linhphuong.doan@marriotthotels.com, +84 964 141 218).
Room type
Emerald Bay, Garden View (53sqm)
Emerald Bay, Ocean View (53 sqm)
Deluxe Emerald Bay, Ocean View
Extra Bed
Rates (net per room per night, taxes and fee included)
VND 7,200,000
VND 9,800,000
VND 12,900,000
VND 1,350,000
2. New World Phu Quoc Resort – located just a five-minute shuttle ride from the venue (accommodation bookings, priced from VND 8,771,490 to VND 11,663,190, via Mr. Phát Trương phat.truong@newworldhotels.com, +84 934 189 197)
- Islander Escape package (minimum 2-night stay):
Package rate for 2 nights (VND per villa, taxes and fees included)
VND 15,415,220
VND 19,626,519
VND 23,837,821
Package inclusions:
- Daily buffet dinner per adult at The Hub with free flow of soft drinks (children are subject to surcharge).
- Daily buffet breakfast at The Bay Kitchen.
- Complimentary airport shuttle bus (at scheduled times, advanced seat reservation required).
- Free ticket to Kiss of the Sea Show and Kiss Bridge.
- Free access to resort water park.
- 40% discount on Spa services.
- 40% discount on Water Scooter and Laundry Services.
- 20% discount on restaurants and bars with reservations in advance (In-room dining, alcohols and theme/destination dining are excluded).
- 20% discount on cable car ticket to Hon Thom Island.
- 20% discount on private transportation.
- Bed & Breakfast rate (exclude buffet dinner):
Nightly rate (VND per villa per night, taxes and fees included)
VND 8,771,490
VND 10,217,340
VND 11,663,190
Rate inclusions:
- Buffet breakfast at The Bay Kitchen.
- Complimentary airport shuttle bus (at scheduled times, advanced seat reservation required).
- Free ticket to Kiss of the Sea Show and Kiss Bridge.
- Free access to resort water park.
- 40% discount on Laundry Services.
- 20% discount on restaurants and bars with reservations in advance (In-room dining, alcohols and theme/destination dining are excluded).
- 20% discount on private transportation.
I’d like to bring a colleague – can they join?
I’d like to bring a colleague – can they join?
This is an invite-only event and we are only able to host registered guests.
I have more questions, who should I contact?
I have more questions, who should I contact?
If you require any additional information, please contact your Visa Account Executive.
