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WTFAQ is VISA Moving Music?
General
What is Visa Moving Music?
Visa Moving Music is Visa's music platform for Switzerland. It brings together artists, fans and different music communities – live, on site, with one goal: creating new musical encounters.
This concert at D! Club brings together LUM and Pat Burgener – two artists whose worlds usually exist side by side rather than sharing one stage.
What makes this event special?
Visa Moving Music is more than a classic concert. Beyond the live performances, it's about everything happening around them: different fan scenes, community moments, new encounters and a shared night for the Swiss music scene.
Will there be more Visa Moving Music events?
Yes! Visa Moving Music is designed as a growing platform. More concerts, collaborations and new formats are already in the works.
Where can I find updates about the event?
You'll find all updates on the Visa Switzerland social channels and at: visaeurope.ch/music
Will there be a Meet & Greet?
Yes! On site, you have the chance to win an exclusive meetup with LUM and Pat Burgener. Keep your eyes open during the event: special silver Visa Moving Music tickets are hidden on site – find one and you're in for the Sweet & Greet.
Tickets & Entry
How does the ticket raffle / ticket activation work?
Once you've registered via this page, you and your plus-one each receive your ticket by email. The QR code in the email is your digital ticket for the night.
Do I need to print my ticket?
No. Your digital ticket on your smartphone is all you need.
Is my ticket personalised?
Yes. As this is an exclusive Visa event, your ticket is personalised. Please also bring a valid photo ID for verification.
What if I can't make it?
If you can't be there, let us know with a short email to office@dundk.ch.
Is there a minimum age?
The event is generally open to guests aged 18 and over.
Getting There & Timing
When do the doors open?
Doors open at 8:00 PM.
When does the concert start?
The exact running order will be announced shortly before the event. We recommend arriving early – there will be additional activations and community moments on site.
How long does the event last?
The event is expected to end around 11:30 PM.
What's the best way to get to D! Club?
We recommend using public transport. If you're coming by car, please use the public parking garages near the venue.
Payment & Photos
How can I pay on site?
The event is 100% cashless. On site, you can pay contactless with your Visa card or your smartphone.
Are there perks for Visa cardholders?
Yes. Special Visa perks and exclusive offers await you on site, among others at the merch stand.
Can I attend without a Visa card?
Of course.
Will the event be filmed / photographed?
Yes. Photos and video recordings will be made during the event and may be used in connection with Visa Moving Music. By attending, you consent to this.
"At the events, the organiser and media companies may take photos and/or audio/video recordings in order to document the event and the organiser's activities, to broadcast them (live), to promote them and to report on them. The organiser and the media companies have a legitimate interest in these photos and/or audio/video recordings. There is no violation of personality rights as long as the person concerned has not expressly prohibited the processing of their personal data (Art. 30 para. 3 FADP). In accordance with Art. 21 GDPR, every event participant has the right to object. You can find further information at: visaeurope.ch/legal/visa-globale-datenschutzmitteilung.html
To exercise your objection, please contact the person checking tickets at the entrance to the event. Objections relating to the event that are raised after the event must be submitted by email to office@dundk.ch."

